At iAccounting Services, we take the protection of your personal data very seriously. We understand the importance of privacy, and our goal is to explain clearly and transparently how and why we collect and use your information.

Today, all modern businesses that operate online rely on external service providers (such as web hosting, email, or technical tools) to ensure that their website functions correctly and securely.
This is normal, necessary and standard practice in the digital world. However, the law requires us to inform you about these processes.

We are committed to handling your data in a lawful, responsible and secure way, in accordance with:

• UK GDPR (General Data Protection Regulation)

• Data Protection Act 2018

• Privacy and Electronic Communications Regulations (PECR)

By using this website or our services, you agree to the terms of this Privacy Policy.

1. Who is the data controller?

iAccounting Services
28 Seymour Close, Southampton, SO16 6RF, United Kingdom
Email: andy@iaccountingservices.co.uk

This is the official contact for any data protection queries.

2. What personal data do we collect?

We may collect the following personal data:

• Name and surname

• Email address

• Telephone number (if provided)

• Subject or reason for enquiry

• Messages sent via contact form or WhatsApp

• Technical data (IP address, browser type, device, essential cookies)

• Information required to provide accounting or tax services (only if services are contracted)

We do not collect special category data unless strictly necessary and with appropriate safeguards.

3. How do we collect your data?

We collect personal data in the following ways:

• Contact forms on our website

• WhatsApp button or link

• Email or telephone communication

• Information you voluntarily provide to us

• Technical data collected via essential cookies (see our Cookie Policy)

4. Why do we use your data?

We use your data for the following purposes:

• Responding to enquiries or information requests

• Preparing quotes and service proposals

• Providing accounting, tax or advisory services (if contracted)

• Complying with legal and tax obligations (HMRC or other authorities)

• Ensuring website functionality and security

• Improving our service and customer experience

• Sending administrative communications related to our services

We do not send marketing communications without your prior consent.

5. Legal basis for processing personal data

We process personal data in accordance with the legal bases defined in the UK GDPR:

• Consent – when you voluntarily contact us

• Contract – when you request or engage our services

• Legal obligation – compliance with tax or regulatory requirements

• Legitimate interest – improving our services, website security, professional communication

6. Who do we share your data with and why?

We do not sell or disclose your personal data for commercial purposes.

However, in order to provide our services and ensure the proper functioning of our website, it is necessary to work with trusted external service providers. This is standard practice in any professional business.

We may share data only with:

✅ a) Technical service providers

• Web hosting services (to operate the website)

• Email service providers (to receive and reply to messages)

• Communication tools (e.g. WhatsApp button)

These providers help us deliver a secure and functional service.

✅ b) Public authorities

• HMRC or other authorities, only when legally required (e.g. tax obligations)

✅ c) Accounting or tax software (only for clients)

If you engage our services, we may use professional accounting platforms to manage your records accurately and securely.

👉 In all cases:

• These third parties act as Data Processors

• They process data only under our instructions

• They apply appropriate security and confidentiality measures in line with UK GDPR

7. International data transfers (simple + correct ✅)

Some personal data may be stored or processed outside the United Kingdom by our service providers (for example, email, cloud services or communication tools).

When this occurs, we ensure that appropriate safeguards are in place to protect your data, in accordance with UK GDPR (such as Standard Contractual Clauses approved by the ICO or equivalent mechanisms).

8. Where and how do we store your data?

Personal data may be stored in:

• Secure servers of our hosting provider

• Our email system

• Internal tools or protected files (only for clients)

We implement technical and organisational measures to prevent loss, unauthorised access, alteration or disclosure of data.

9. How long do we keep your data?

We will only keep your personal data for as long as necessary:

• General enquiries: only until the query is resolved

• Clients: up to 6 years (legal requirement for tax and accounting records in the UK)

• Technical data: as long as necessary for website security and functionality

Once data is no longer required, it is securely deleted.

10. Your rights (UK GDPR)

You have the right to:

• Access your personal data

• Rectify inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Restrict processing

• Object to processing when applicable

• Request data portability

• Withdraw consent at any time (when processing is based on consent)

To exercise your rights, contact us at:
📧 andy@iaccountingservices.co.uk

We will respond within a maximum of 30 working days, as required by law.

11. Data security

We apply appropriate technical and organisational security measures, including:

• SSL / HTTPS secure connection

• Access control

• Firewalls and server protection

• Regular system updates

• Strong passwords and encryption where applicable

• Confidentiality agreements with staff and partners

12. Cookies

This website uses essential cookies and third-party cookies (such as Google Maps or the WhatsApp button).
For more details, please refer to our Cookie Policy.

13. External links

Our website may contain links to external websites.
We are not responsible for their privacy practices or data handling.
We recommend reviewing their Privacy Policies before providing any personal data.

14. Children’s data

Our services are not directed at individuals under the age of 18.
We do not knowingly collect data from minors.
If we become aware that we have collected such data, we will delete it immediately.

15. Changes to this Privacy Policy

We may update this policy to reflect changes in legal requirements, technical improvements or our services.
The most recent version will always be available on this page.
We recommend reviewing it periodically.

16. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

📧 andy@iaccountingservices.co.uk
📍 28 Seymour Close, Southampton, SO16 6RF, United Kingdom